IoT – The Internet of Things
The Internet of Things (IoT) is an emerging bridge in which the physical world is becoming a type of giant information system through sensors and computers embedded in physical objects and linked to cloud servers through wireless networks. IoT lives up to its own hype as the convergence of disruptive technologies such as cloud and mobile, ever-shrinking hardware and ubiquitous connectivity. IoT is rewriting the guidebook for governments and businesses as predictive and holistic decision making outperforms tradition and reactivity.
IOS – The Internet of Services
The service sector is quickly becoming the biggest and fastest-growing business sector in the world, employing most of the working population. In order to ensure a continuation of this growth, services must become more widely available and accessible while yielding higher productivity. Information technology and the enormous amount of data entering circulation will ensure growth continues. Deft manipulation of this data to chart trends will ensure high productivity. Service companies with expertise in IoT data will continue to emerge as mediators between raw data and businesses.
The Internet of Services will encompass a multitude of connected IT services which are offered, bought and sold, re-purposed, and developed by a worldwide network of service providers, aggregators, brokers, and consumers. This network will result in a novel way of offering, using and organizing internet supported functionality on a wide range of devices.
Some key markets of the Internet of Services will be Cloud Computing, Green IT, Open Service Platforms, and System Automation.
Cloud Computing completely disrupts the traditional acquisition, business, access, and technical models. Instead of a company buying its own technical architecture, companies will be able to rent storage space from an IoS provider. Instead of paying for fixed assets and administrative overhead, companies will be able to pay per usage. Rather than accessing data over internal networks, companies will be able to use any device to access data over the internet. Finally, instead of a single tenant, static system, cloud computing systems will be scalable, elastic, dynamic, and multitenanted.
The success of IoS companies will depend on them providing unlimited and permanent interactivity between typical devices and internet-based solutions. Users should be able to access services wherever they are, seamlessly transitioning between devices and terminals. The goal of IoS companies is to take complex backend processes and make them look seamlessly simple to customers. The user-interface is the tip of the iceberg.
IoS Companies Will Aggregate Data
IoS companies will facilitate data aggregation on a grand scale – from point-of-sale systems, to e-commerce websites, social media sites, and sensor systems. By analyzing a diverse dataset, businesses, governments, and organizations will be able to make holistic and predictive business decisions. Data service solution providers will look for correlations between all datasets and may detect anomalies which affect worker productivity or customer satisfaction. For example, a business which experiences slumps in customer attendance during the Summer may be able to trace the slump to increases in temperature. A simple thermostat adjustment may be an important piece of the solution. Uncovering insights buried deep within data will optimize business practices.
IoS Companies Will Offer Unlimited, Indefinite Cloud Storage
Solution providers will provide big data storage for organizations using cloud servers. Many providers will offer indefinite and unlimited storage. For Pharma, Food and Beverage, and production companies, federal regulators require extensive documentation on the maintenance of acceptable temperatures during production, shipment, and storage. Indefinite data storage from temperature and location sensors provides a digital paper trail to disprove liability if problems occur down the line.
Indefinite storage is not only critical for cold chain businesses. Some companies’ audit protocols require that data be kept for 7 years and retained for as long as 30 years. Without long-term or indefinite storage, businesses are unable to query and employ data to visualize decades-long trends.
IoS Companies Will Offer Personalized Experiences
Thanks to the collaborative nature of open source technology, solutions will be stackable and personalized. Discrete processes can be combined to form complex, bespoke software solutions for global customers. Software modules can be easily combined into high-grade services which proffer standard interfaces. IoS companies must provide services that can be searched, identified and composed into business process components.
As more and more devices are manufactured with built-in computers and processors, remote teams will be able to troubleshoot, diagnose, and reset appliances and industrial machinery remotely. Remote diagnosis will save time and money, ensuring engineers and mechanics show up to jobs with the right tools and replacement parts.
IoS Companies Will Expand Markets
Within the Internet of Services, new technological developments will help create novel delivery channels for services and will inspire new business models. All these services will thrive on the ready availability of open platforms. IoS companies will bridge geographical and temporal barriers to put service providers in touch with international customers. Centralization and regulation will be key features of IoS-facilitated services and support.
“Web 3.0, a phrase coined by John Markoff of the New York Times in 2006, refers to a supposed third generation of Internet-based services that collectively comprise what might be called “the intelligent Web” – such as those using semantic web, microformats, natural language search, data-mining, machine learning, recommendation agents, and artificial intelligence technologies – which emphasize machine facilitated understanding of information in order to provide a more productive and intuitive user experience.”
Twelve years later, here we are in the midst of Web 3.0. New data sources and variables are appearing every single day and IoS providers must keep pace to provide bespoke software solutions which are reliable, risk-free, pay per use, and seamless.